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Old 06-20-2007, 02:01 AM
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Default Outlook - Thunderbird?

Okay so I can not figure this one out. The mac works just fine but with PC and MS Outlook I am lost on this one.

Here is the problem:

When I receive an email with a "link" embedded in the email such as www.anywhere.com, I click on it and I get a message that pops up that says "This operation has been canceled due to restrictions on this computer. Please contact your System Administrator" (i am logged in with full access)

Well crap, I AM the administrator! And it USED to be just fine - just about a week ago this started.

I have made no changes to the current system other than downloading and installing "Mozilla Thunderbird" which is a program similar to outlook and I only did this because to get my .PST file over to the MAC I could do it with Thunderbird and not with Outlook. Outlook is still the default program on the PC and Thunderbird has never been used other than to be the "transport vehicle" of the info in outlook to the MAC.

Any ideas, thoughts, ramblings or otherwise?

Greatly appreciated. :smile: And thank you in advance.
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Old 06-20-2007, 02:23 AM
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Default Re: Outlook - Thunderbird?

I'm a Mac and Linux user, but all my systems engineers are familiar with Outlook. I'll ask them if they can provide any guidance.

SM
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Old 06-20-2007, 02:32 AM
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Default Re: Outlook - Thunderbird?

Thank you Speed!
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Old 06-20-2007, 03:05 AM
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Default Re: Outlook - Thunderbird?

From one of my guys ...

=====

Reset IE settings by clicking on Tools in IE, then click Internet Options. On the Programs tab click Reset Web Settings. Make sure the 'Also reset my home page' box is not checked and then click Yes. Then Restart the computer.

=====

If that doesn't work please post back what version of MS Office and Internet Explorer are on your PC and I will forward it along.

SM
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Old 06-20-2007, 03:28 AM
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Default Re: Outlook - Thunderbird?

I have office 2003 on the PC and IE 7 There is no option to click "reset web settings" under Tools in IE - Internet Options - Programs tab. However, under TOOLS - Advanced settings tab it does have a reset but disables all add-ons etc...I will post that image as well
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File Type: jpg advanced_settings.jpg (89.9 KB, 13 views)
File Type: jpg screenshot.jpg (72.9 KB, 14 views)
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Old 06-20-2007, 03:33 AM
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Default Re: Outlook - Thunderbird?

Information forwarded. I'll let you know what the response is. My inclination would be to try the reset option on the advanced tab.

Are you migrating to a Mac?

SM
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Old 06-20-2007, 03:40 AM
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Default Re: Outlook - Thunderbird?

The latest suggestion ....

=====

Copy the text below here into notepad:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell \open\command]
@="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"

Save the file to the desktop and name it whatever you want. Right click on the file, rename it and change the extension from .txt to .reg. Click on the file to import the settings into the Windows registry. Reboot.

=====

SM
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Old 06-20-2007, 06:21 PM
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Default Re: Outlook - Thunderbird?

Quote:
Originally Posted by speedman
The latest suggestion ....

=====

Copy the text below here into notepad:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell \open\command]
@="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"

Save the file to the desktop and name it whatever you want. Right click on the file, rename it and change the extension from .txt to .reg. Click on the file to import the settings into the Windows registry. Reboot.

=====

SM
That right there did the trick!! Thank you!! The only issue I had with the above was after I rebooted, I opened up Outlook and before it opened I received and error message saying something like "Incorrect registry entry...blah blah" with a button to press that said "ok" So I pressed the button and the error message came back (meanwhile Outlook is not opening) this happens about 4 times and then outlook opens and works and so do any imbedded links within emails. I close outlook and reopen with no error messages and all seems to be working just fine.

Thank you again - and thanks to your guys!
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Old 06-20-2007, 06:27 PM
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Default Re: Outlook - Thunderbird?

Quote:
Originally Posted by speedman

Are you migrating to a Mac?

SM
Forgot to answer this question. Yes, already did so. Darn thing is amazing too. I purchased the MacBookPro and finally have all the programs I require up and running and just about have all my files moved over. Even found a program that sync's my blackberry to it as well which is very cool! That system has made my life soooo much easier and the things I can do with it are just amazing!

I love my MAC!
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Old 06-20-2007, 06:50 PM
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Default Re: Outlook - Thunderbird?

Quote:
Originally Posted by angelys
Thank you again - and thanks to your guys!
Good deal.

SM
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